Subprocessors

Last updated: May 17, 2026

The following third-party services may process customer data on Voycee's behalf to deliver the Voycee platform. Each is contractually bound to process data only on documented instructions and to maintain commercially reasonable safeguards.

We notify customers at least 30 days before adding or replacing a subprocessor that handles personal data. If you would like to subscribe to subprocessor change notifications, email privacy@voycee.com.

Vendor	Purpose	Data categories	Country	DPA
Microsoft Azure	Cloud hosting (compute, storage, database)	All categories of customer data	United States	View
Stripe	Payment processing and subscription billing	Billing details, IP address, tenant name, email	United States	View
Clerk	Authentication and organization management	Email, name, organization metadata	United States	View
Twilio	PSTN telephony and SMS delivery	Phone numbers, call metadata, SMS message content	United States	View
LiveKit	Real-time voice infrastructure (WebRTC and SIP)	Caller audio (transient routing)	United States	View
Cartesia	Text-to-speech (voice generation)	Generated speech audio, agent prompt fragments	United States	View
ElevenLabs	Multi-language text-to-speech	Generated speech, agent prompt fragments	United States	View
Deepgram	Speech-to-text (caller transcription)	Caller audio, transcripts	United States	View
OpenAI	Large language model inference	Agent prompts, caller transcripts (not used for training)	United States	View
Google Cloud (Gemini)	Voice-native LLM for multi-language flows	Caller audio, transcripts (not used for training)	United States	View
SendGrid (Twilio)	Transactional email delivery	Email addresses, message content	United States	View
Nango	OAuth token broker for tenant integrations	OAuth tokens, integration metadata	Switzerland	View