Your Mechanic Is Under a Car. The Phone Has Been Ringing All Morning.
Auto shops run on labor hours. Every minute a mechanic stops to answer the phone is a minute they are not turning wrenches. Voycee answers every call, books service appointments, captures vehicle information, and gives your team the details they need without interrupting the workflow.
No credit card required. Set up in under 5 minutes.
40%
Of auto shop calls go unanswered during peak hours
$350+
Average repair ticket value
75%
Of car owners call only one shop before booking
<2s
Voycee answer time
Why auto repair shops lose customers to missed calls
Mechanics cannot stop mid-repair to answer calls
Hands covered in grease, under a lift, mid-timing belt job. Your best tech cannot drop everything to answer the phone. And most shops do not have a dedicated office person.
Customers want quick answers about pricing and availability
"How much for an oil change?" "Can you look at my brakes today?" These calls are quick but constant. If no one answers, they call the shop down the road.
Breakdown calls are urgent and time-sensitive
Someone is stranded with a dead battery or flat tire. They need a shop that answers right now. Voicemail means they call AAA or a competitor instead.
No-shows waste valuable bay time
Customers forget their appointments, and that empty bay means lost revenue. Without someone to confirm appointments, no-show rates stay high.
What Voycee does for auto repair shops
Common questions
Can it collect vehicle information from the caller?
Yes. Voycee asks for the year, make, model, mileage, and a description of the problem. You get all of it in a text before the customer even arrives.
Does it handle pricing questions?
You decide what to share. Voycee can give price ranges for common services like oil changes or brake pads, or let callers know that a diagnosis is needed for an exact quote.
What if someone calls about a tow or roadside emergency?
You set the rules. Voycee can transfer emergency and tow calls to your shop phone or cell immediately so you can help the customer in real time.
Can it remind customers about upcoming appointments?
Voycee books appointments into your calendar system. You can use your calendar reminders or notification tools to send confirmations and reduce no-shows.
Stop losing customers to missed calls
Every call that goes to voicemail is revenue walking out the door. Voycee makes sure every caller gets an answer.
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