A Worried Pet Owner Is Calling. Your Team Is in Surgery.
Vet clinics are hands-on workplaces. When your techs are restraining a patient and your front desk is checking someone out, calls pile up. Voycee answers every call, books appointments for wellness visits and vaccinations, and routes emergencies to your on-call team.
No credit card required. Set up in under 5 minutes.
38%
Of vet clinic calls go unanswered during procedures
$250+
Average annual spend per pet client
70%
Of pet owners call only one vet before booking
<2s
Voycee answer time
Why veterinary clinics lose customers to missed calls
Emergencies and routine calls compete for the same line
A panicked pet owner calling about a dog that ate chocolate and a routine vaccine appointment call come in at the same time. Your one receptionist can only take one.
Surgery and procedure blocks mean no one is at the front desk
When your team is scrubbed in for a spay or dental cleaning, the phones go unanswered for hours. New clients call the next clinic on the list.
After-hours calls are a constant challenge
Pets get sick at night and on weekends. Owners call your number first because they trust you. If they get voicemail, they panic and go to the emergency vet.
Vaccination and wellness reminders generate a flood of callbacks
You send out reminder cards and emails. Dozens of people call back the same day to schedule, and your front desk drowns in a wave of booking calls.
What Voycee does for veterinary clinics
Common questions
Can it tell the difference between an emergency and a routine call?
Yes. You define what counts as urgent, like vomiting, trauma, or difficulty breathing. Voycee asks the right questions and transfers emergencies to your on-call number immediately.
Does it capture pet information?
Voycee collects the pet name, species, breed, age, and the reason for the visit. All of it gets sent to you as a text summary after the call.
Can it handle calls about prescription refills?
Voycee can take down the pet name, medication, and owner contact info, then let the caller know someone from your team will follow up to approve the refill.
What if we have multiple veterinarians with different schedules?
Voycee works with your calendar system. It books into available slots based on the schedules you set up, so appointments always land with the right doctor.
Stop losing customers to missed calls
Every call that goes to voicemail is revenue walking out the door. Voycee makes sure every caller gets an answer.
$5 free credits. No credit card needed. Cancel anytime.