Your Trainer Is Mid-Session. A New Member Wants to Sign Up.
Fitness studios and gyms are active, noisy environments. When your trainers are coaching clients and the front desk is checking someone in, calls go unanswered. Voycee picks up every call, books personal training sessions and class spots, and answers questions about memberships, schedules, and pricing.
No credit card required. Set up in under 5 minutes.
50%
Of gym inquiries happen before 9 AM or after 6 PM
$1,200+
Average annual value per member
65%
Of prospects join the first studio they talk to
<2s
Voycee answer time
Why fitness studios lose customers to missed calls
Trainers cannot stop a session to answer the phone
Your trainer is spotting a client on the bench press. The phone rings at the front desk, but no one is there. That potential new member just got voicemail.
New Year and summer drive huge call spikes
January resolutions and summer body goals flood your phone lines. Your small team cannot handle the rush, and leads that should convert fall through the cracks.
Class schedule questions are repetitive but time-consuming
"What time is spin class?" "Do you have yoga on Saturdays?" "Is the 6 AM class full?" Your staff answers these questions 30 times a day when a simple answer would suffice.
Membership cancellations and holds need a human touch
Members want to freeze, cancel, or change their plan. These conversations matter for retention, but they take time away from helping the people on your floor.
What Voycee does for fitness studios
Common questions
Can it answer questions about class schedules?
Yes. You provide your class schedule, and Voycee shares available times, class types, and instructor info. It can also book the caller into a specific class directly.
Does it handle personal training bookings?
Voycee books personal training sessions based on trainer availability. It collects the client fitness goals and experience level so the trainer is prepared for the first session.
Can it explain membership plans and pricing?
You provide your plans and pricing tiers. Voycee walks callers through the options and books a trial visit or consultation for them to see the studio in person.
What about existing members calling to freeze or cancel?
Voycee collects the reason for the freeze or cancellation request and lets the member know someone from your team will follow up. You get a text with the details so you can handle retention personally.
Stop losing customers to missed calls
Every call that goes to voicemail is revenue walking out the door. Voycee makes sure every caller gets an answer.
$5 free credits. No credit card needed. Cancel anytime.