A Hot Lead Just Called for a Quote. Your Agents Were All on the Phone.
Insurance is a relationship business, but it starts with answering the phone. When your agents are in meetings, on calls, or out of the office, new leads and existing clients get voicemail. Voycee picks up every call, captures quote requests, and books consultations so no opportunity slips through.
No credit card required. Set up in under 5 minutes.
45%
Of insurance leads call outside business hours
$1,200+
Average annual premium per personal lines client
78%
Of shoppers buy from the first agent who responds
<2s
Voycee answer time
Why insurance agencies lose customers to missed calls
Quote requests need immediate attention to convert
Someone shopping for auto or home insurance calls three agencies. The one that answers and starts the quoting process wins. Calling back an hour later usually means they already bought elsewhere.
Agents are on the phone with one client while another calls
Your agents can only handle one call at a time. When they are quoting a policy or reviewing coverage with a client, every other incoming call goes to voicemail.
Claims and billing calls eat into selling time
"Where do I file a claim?" "Why did my premium go up?" "Can I make a payment?" These calls are important but repetitive. They take your agents away from revenue-generating conversations.
After-hours calls are often life events that drive policy changes
Someone buys a house at 7 PM. A new driver gets their license on a Saturday. These are the moments people reach out for insurance. If you are closed, they call someone else.
What Voycee does for insurance agencies
Common questions
Can it collect information for insurance quotes?
Yes. Voycee asks about the type of coverage needed, current provider, and basic details like property type or vehicle info. Your agents get a head start before the callback.
Does it handle claims-related calls?
Voycee can walk callers through the basic claims process you provide, collect incident details, and transfer urgent claims calls to your on-call agent immediately.
Can it handle both personal and commercial insurance inquiries?
Voycee asks the right questions to distinguish between personal lines and commercial lines, collects the relevant details, and routes each type to the appropriate agent.
What about existing clients calling to update their policy?
Voycee captures what the client needs, whether it is adding a driver, changing coverage, or updating an address, and books a call with their agent to make the changes.
Stop losing customers to missed calls
Every call that goes to voicemail is revenue walking out the door. Voycee makes sure every caller gets an answer.
$5 free credits. No credit card needed. Cancel anytime.