Your Front Desk Is Busy Checking In Patients. Who Is Answering the Phone?
Orthodontic offices run on tight schedules. When your coordinator is seating patients, adjusting wires, or explaining treatment plans, incoming calls go unanswered. Voycee picks up every call, books consultations, and answers common questions about braces, Invisalign, and payment plans.
No credit card required. Set up in under 5 minutes.
35%
Of new patient calls go unanswered
$3,000+
Average orthodontic case value
67%
Of callers will not leave a voicemail
<2s
Voycee answer time
Why orthodontic practices lose customers to missed calls
New patient calls go to voicemail during appointments
Your treatment coordinator is chair-side explaining a retainer, and the phone rings. That new consultation request just went to a competitor down the street.
Parents call during school hours when your office is packed
Moms and dads call between 10 AM and 2 PM to schedule their kids. That is also your busiest treatment window. Someone always waits on hold.
Insurance and payment questions eat up staff time
"Do you take Delta Dental?" "How much are braces?" "Do you offer payment plans?" Your team answers these same questions dozens of times a week.
Missed calls during lunch cost you consultations
A 30-minute lunch break means 30 minutes of lost calls. Parents researching orthodontists call two or three offices and book with whoever answers first.
What Voycee does for orthodontic practices
Common questions
Can it answer questions about braces vs. Invisalign?
Yes. You provide the information you want shared, like general timelines, age recommendations, and what to expect at a first visit. Voycee shares it naturally during the call.
Does it handle insurance questions?
You can list which insurance plans you accept. Voycee lets callers know if their plan is accepted and suggests they bring their card to the consultation for a full benefits check.
Can parents book for their kids?
Absolutely. Voycee collects the patient name, age, parent contact info, and preferred appointment time, then books it into your calendar.
What happens if someone has a broken bracket emergency?
You set the rules. Urgent calls like broken brackets or wire pokes can be transferred directly to your office or to your personal cell after hours.
Stop losing customers to missed calls
Every call that goes to voicemail is revenue walking out the door. Voycee makes sure every caller gets an answer.
$5 free credits. No credit card needed. Cancel anytime.